1. Introduction

Welcome to Pool Deck Repair & Concrete Coating Specialists (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a contact form.

2. Information We Collect

We collect information you voluntarily provide when you:

• Fill out our contact form
• Call or email us directly
• Request a free estimate

Information collected includes:

• Full name
• Phone number
• Email address
• Property address
• Project details and service requests

We do not collect payment information through our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule estimates and consultations
• Send follow-up communications related to your project
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store Your Information

Your information is stored securely and only accessible to authorized team members. We retain your information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

5. Cookies

Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You can disable cookies through your browser settings at any time.

6. Third-Party Services

Our website may use third-party services such as:

• Google Analytics — to understand website traffic
• Contact Form 7 — to process form submissions
• Google Maps — to display our service area

These services have their own privacy policies and we encourage you to review them.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at [your email address].

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Phone: (602) 561-7532
Email: nlkdllc@gmail.com Website: https://nlkdconcretecoatings.com/